Cancellation & Refund Policy for Herbovibe
At Herbo Vibe, we strive to provide our customers with a seamless and hassle-free shopping experience. We understand that there may be situations where you may want to cancel an order or return a product, and we have put in place the following policy to address such situations:
Cancellation Policy:
Orders can be cancelled only before they have been dispatched from our warehouse.
If you wish to cancel an order, please do so within 24 hours of placing the order by contacting our customer support team at
Refund Policy:
In case you receive a damaged or defective product, please notify us within 48 hours of delivery by contacting our customer support team at
In case of any other issues with the product, please notify us within 7 days of delivery.
We will initiate the refund process only after receiving the product back in its original condition with all original tags and packaging intact.
Refunds will be processed within 7-10 business days of receiving the returned product.
The refund will be processed in the same mode as the payment was made.
Please note that shipping charges are non-refundable.
Return Policy:
Products can be returned only if they are damaged or defective or if they do not match the description on our website.
The product should be returned within 7 days of delivery.
The product should be returned in its original condition with all original tags and packaging intact.
We will initiate the return process only after receiving the product back in its original condition.
The return shipping charges will be borne by us.
We reserve the right to amend this policy from time to time without prior notice. By using our website, you agree to abide by the terms of this policy.
If you have any questions or concerns regarding our Cancellation & Refund policy, please feel free to contact our customer support team at